Built for appliance techs with their hands in a machine.
AI receptionist and missed-call text-back for appliance repair companies. When you're behind a fridge or under a washer, Helm answers the call you missed, finds out which appliance is down and what it's doing, and texts you a qualified lead.
A dead fridge is a call that won't wait for voicemail.
When a refrigerator quits with a week of groceries inside, the owner wants it fixed today and will call the next company if you don't answer. You can't pick up with both hands inside a washer on another job. Helm answers, finds out which appliance is failing and what it's doing, and sends you the lead with the details so you can show up with the right parts.
How Helm works for appliance repair companies.
No new phone system, no app. Helm sits behind the number you already have and goes to work the moment a call goes unanswered.
The call comes in
A customer calls and you can't pick up because you've got a machine pulled apart. Helm catches it through conditional call forwarding, so nothing changes on their end.
Helm answers in seconds
Before they move on to the next company, Helm texts the caller back (or answers by voice) and starts the conversation.
It asks the right questions
Helm finds out what's wrong, gets the address, and asks for a couple of times that work, one question at a time. It never quotes a price or promises a time it can't keep.
You get a lead ready to book
A clean summary lands in your phone and inbox: name, problem, address, timing, and the full conversation. You call back and book the work.
From missed call to booked job.
A real exchange in Helm's voice, and the lead that lands in your phone when it wraps.
Delivered by text and email the moment the conversation wraps.
Helm for appliance repair companies, answered.
Yes. When you've got a machine pulled apart and can't pick up, Helm answers the call you miss and texts the caller back within seconds. It finds out which appliance is acting up (fridge, washer, dryer, oven, dishwasher) and what it's doing, gets the address and a couple of times they're free, and sends you a qualified lead by text and email. It sits behind your existing number, so nothing changes for the customer.
Yes. Helm asks which appliance is failing, the brand, and roughly how old it is, so you can bring the likely parts instead of making a second trip. Those details go in the lead alongside the symptom the customer described.
No. Helm doesn't quote a repair it hasn't diagnosed. It captures the appliance and the symptom so you arrive prepared, and tells the customer you'll confirm the number once you see it. It won't commit your calendar either; it gathers the times that work and leaves the booking to you.
Helm treats it as a priority and fast-tracks the details so you can respond quickly. For an active leak, it can suggest shutting off the water supply to the machine while they wait, and it pushes on urgency without promising a specific arrival time.
You keep your number. Helm uses conditional call forwarding so unanswered calls route to it automatically, with no hardware or app, and it works with Verizon, AT&T, T-Mobile, and US Cellular. Pricing starts at $75/month for Capture and $249/month for Convert with the 24/7 voice receptionist. Billed monthly, no contract.
Also built for
Storm damage, removals, trimming. Helm answers when you're up in the canopy.
Built for tree service companiespressure washing companiesDriveways, house washes, decks. Helm answers when you've got a wand running.
Built for pressure washing companiesrestoration companiesFlooded floors, burst pipes, fire and smoke. Helm answers when you're pulling water out of a basement.
Built for restoration companiesfencing companiesNew installs, storm-damaged fences, repairs. Helm answers when you're setting posts.
Built for fencing companiesflooring companiesHardwood, LVP, tile, refinishing. Helm answers when you're on your knees mid-install.
Built for flooring companiesjunk removal companiesCleanouts, haul-aways, single pickups. Helm answers when you're loading the truck.
Built for junk removal companiesStop losing jobs to voicemail.
Billed monthly. No contract. Cancel anytime.
Takes under 3 minutes. Live within 24 hours.