Built for tree crews who are up in the canopy, not by the phone.

Yes. When you're up in the canopy or running a chipper and can't get to the phone, Helm answers the call you miss and texts the caller back within seconds. It finds out whether it's an emergency limb, a full removal, trimming, or a stump, gets the address and a couple of times they're free, and sends you a qualified lead by text and email. It sits behind your existing number, so nothing changes for the caller.

That's when it earns its keep. Helm answers calls in parallel and replies within seconds, so a wave of storm calls doesn't end with half of them going to the next crew. Capture covers up to 100 conversations a month; Convert at $249/month adds an always-on AI voice receptionist and unlimited SMS conversations for the weeks after a storm when the phone won't stop.

Helm treats it as a priority and fast-tracks the name and address so you can respond quickly. It commits to getting out fast without promising a specific time. If a tree is on a power line or someone is hurt, it tells them to call 911 or the utility first.

No. Helm doesn't quote a tree it hasn't seen, since size, access, and how close it is to a structure all change the job. It captures what they're dealing with so you arrive knowing what to expect, and confirms the number on site. It won't commit your calendar either.

You keep your number. Helm uses conditional call forwarding so unanswered calls route to it automatically, with no hardware or app, and it works with Verizon, AT&T, T-Mobile, and US Cellular. Pricing starts at $75/month for Capture and $249/month for Convert with the 24/7 voice receptionist. Billed monthly, no contract.