Built for flooring installers who can't stop mid-row.
AI receptionist and missed-call text-back for flooring companies. When you're on your knees laying plank or spreading thinset, Helm answers the call you missed, finds out what they want installed, and texts you a qualified lead.
A flooring estimate lost to voicemail is a job lost.
A homeowner pricing new floors is calling around, and you're mid-install with a nailer going and no free hand for the phone. They call the next company. Helm answers, finds out what they want (hardwood, vinyl plank, tile, a refinish), how much space, and where, and gets you the details to quote.
How Helm works for flooring companies.
No new phone system, no app. Helm sits behind the number you already have and goes to work the moment a call goes unanswered.
The call comes in
A customer calls and you can't pick up because you're on your knees laying floor. Helm catches it through conditional call forwarding, so nothing changes on their end.
Helm answers in seconds
Before they move on to the next company, Helm texts the caller back (or answers by voice) and starts the conversation.
It asks the right questions
Helm finds out what's wrong, gets the address, and asks for a couple of times that work, one question at a time. It never quotes a price or promises a time it can't keep.
You get a lead ready to book
A clean summary lands in your phone and inbox: name, problem, address, timing, and the full conversation. You call back and book the work.
From missed call to booked job.
A real exchange in Helm's voice, and the lead that lands in your phone when it wraps.
Delivered by text and email the moment the conversation wraps.
Helm for flooring companies, answered.
Yes. When you're on your knees mid-install and can't pick up, Helm answers the call you miss and texts the caller back within seconds. It finds out what they want installed (hardwood, luxury vinyl plank, tile, carpet, or a refinish), roughly the square footage, and where, and sends you a qualified lead by text and email. It sits behind your existing number, so nothing changes for the customer.
Yes, and that's most flooring calls. Helm gathers the material, which rooms, and roughly the square footage, plus when you can measure, so the lead is estimate-ready. It won't put a price on it; you confirm once you've measured.
No. A real number depends on the material, the square footage, the subfloor, and whether old flooring needs removing, so Helm captures the scope and tells the customer you'll confirm after seeing it. It won't commit your calendar either.
Yes. Helm asks what they want done and captures whether it's a fresh install, a refinish, or a repair, plus the material, so you arrive with the right plan and the lead is specific enough to quote.
You keep your number. Helm uses conditional call forwarding so unanswered calls route to it automatically, with no hardware or app, and it works with Verizon, AT&T, T-Mobile, and US Cellular. Pricing starts at $75/month for Capture and $249/month for Convert with the 24/7 voice receptionist. Billed monthly, no contract.
Also built for
Cleanouts, haul-aways, single pickups. Helm answers when you're loading the truck.
Built for junk removal companiesconcrete and masonry companiesDriveways, patios, walls, repairs. Helm answers when you can't step away from a fresh pour.
Built for concrete and masonry companiesgarage floor coating companiesEpoxy and polyaspartic floor coatings. Helm answers when you're mid-coat and can't stop.
Built for garage floor coating companieselectriciansDead outlets, tripping breakers, panel work. Helm answers when you can't pick up mid-job.
Built for electriciansplumbersLeaks, clogs, burst pipes. Helm picks up when you're under a sink and can't answer.
Built for plumbersHVAC companiesNo-cool and no-heat calls flood in by season. Helm answers every one you can't.
Built for HVAC companiesStop losing jobs to voicemail.
Billed monthly. No contract. Cancel anytime.
Takes under 3 minutes. Live within 24 hours.