Built for HVAC techs booked solid in season.
AI receptionist and missed-call text-back for HVAC companies. When the first heat wave hits and the phone won't stop, Helm answers every call you can't get to, qualifies the no-cool or no-heat job, and texts you a lead that's ready to book.
In season, the calls come faster than you can answer.
The first hot week of summer, every no-cool call lands at once, and you're on a rooftop or in an attic with no way to pick up. The caller won't leave a voicemail; they dial the next company. Helm answers all of them in parallel, figures out whether it's a repair, a tune-up, or a replacement, and sends you qualified leads while you keep working.
How Helm works for HVAC companies.
No new phone system, no app. Helm sits behind the number you already have and goes to work the moment a call goes unanswered.
The call comes in
A customer calls and you can't pick up because you're on a rooftop in the heat. Helm catches it through conditional call forwarding, so nothing changes on their end.
Helm answers in seconds
Before they move on to the next company, Helm texts the caller back (or answers by voice) and starts the conversation.
It asks the right questions
Helm finds out what's wrong, gets the address, and asks for a couple of times that work, one question at a time. It never quotes a price or promises a time it can't keep.
You get a lead ready to book
A clean summary lands in your phone and inbox: name, problem, address, timing, and the full conversation. You call back and book the work.
From missed call to booked job.
A real exchange in Helm's voice, and the lead that lands in your phone when it wraps.
Delivered by text and email the moment the conversation wraps.
Helm for HVAC companies, answered.
Yes. When you're on a roof, in an attic, or buried in calls during a heat wave, Helm answers the ones you miss and texts the customer back within seconds. It works out whether it's a repair, a maintenance visit, or a replacement, gets the address and a couple of times they're free, and sends you a qualified lead by text and email. It sits behind your existing business number, so nothing changes for the customer dialing in.
That's exactly when it earns its keep. Helm answers calls in parallel and replies within seconds, so a rush of no-cool calls doesn't end with half of them ringing the next company. Capture covers up to 100 conversations a month; Convert at $249/month adds an always-on AI voice receptionist and unlimited SMS conversations for the weeks when the phone never stops.
Helm treats an urgent no-heat or no-cool call as a priority and fast-tracks the details so you can respond quickly. If a caller mentions something dangerous like a gas smell, it gives immediate safety guidance and points them to call the gas company or 911 first. It pushes on urgency without ever promising a specific arrival time, since only you can confirm when you'll get there.
No. Helm doesn't quote prices. For a replacement or install, it explains you'd need to see the setup first to give an accurate number, and captures the useful context (what they have now, what's failing) so you can follow up prepared. It never commits your calendar; it gathers the times the customer is available and leaves the booking to you.
You keep your number. Helm uses conditional call forwarding so unanswered calls route to it automatically, with no new hardware or app, and it works with Verizon, AT&T, T-Mobile, and US Cellular. Pricing starts at $75/month for Capture and $249/month for Convert with the 24/7 voice receptionist. All plans are billed monthly with no contract.
Also built for
Dead outlets, tripping breakers, panel work. Helm answers when you can't pick up mid-job.
Built for electriciansplumbersLeaks, clogs, burst pipes. Helm picks up when you're under a sink and can't answer.
Built for plumbersroofersStorm damage and leaks come all at once. Helm answers when you're up on a roof.
Built for roofersStop losing jobs to voicemail.
Billed monthly. No contract. Cancel anytime.
Takes under 3 minutes. Live within 24 hours.