Built for electricians who can't pick up mid-job.
AI receptionist and missed-call text-back for electricians. When your hands are in a panel or you're up a ladder, Helm answers the call you missed, finds out what the job is, and texts you a qualified lead you can call back when you're free.
Most electrical leads are lost at the missed call.
You can't answer the phone with live wires in your hands, and a homeowner whose breaker keeps tripping isn't going to leave a voicemail. They call the next electrician who picks up. Helm closes that gap: the second a call goes unanswered, it texts the caller back, figures out what's going on, and hands you a lead with the details already gathered.
How Helm works for electricians.
No new phone system, no app. Helm sits behind the number you already have and goes to work the moment a call goes unanswered.
The call comes in
A customer calls and you can't pick up because your hands are in a panel. Helm catches it through conditional call forwarding, so nothing changes on their end.
Helm answers in seconds
Before they move on to the next company, Helm texts the caller back (or answers by voice) and starts the conversation.
It asks the right questions
Helm finds out what's wrong, gets the address, and asks for a couple of times that work, one question at a time. It never quotes a price or promises a time it can't keep.
You get a lead ready to book
A clean summary lands in your phone and inbox: name, problem, address, timing, and the full conversation. You call back and book the work.
From missed call to booked job.
A real exchange in Helm's voice, and the lead that lands in your phone when it wraps.
Delivered by text and email the moment the conversation wraps.
Helm for electricians, answered.
Yes. When you can't pick up because you're in a panel, up a ladder, or on another job, Helm answers the call you miss and texts the homeowner back within seconds. It asks what's going on (dead outlets, a tripping breaker, a panel that needs work), gets their address and a couple of times they're free, and sends you a clean lead by text and email. It sits behind your existing business number using conditional call forwarding, so customers keep dialing the number on your truck and your cards.
If the caller describes something dangerous (sparking, a burning smell, scorched outlets), Helm gives immediate safety guidance like shutting the power off at the breaker, then fast-tracks the details, asking for their name and address right away so you can respond quickly. It commits to urgency without ever promising a specific arrival time, since only you can confirm when you'll be there. For a genuine call-911 situation, it tells them to call 911 first.
No. Helm never quotes prices or estimates a job it hasn't seen. If a caller asks what something will cost, it says it's hard to say without taking a look and keeps the focus on getting you the details you need to call back with a real number. It also won't commit your calendar; it captures the times the customer is free and leaves the booking decision to you.
No. Helm uses conditional call forwarding, a standard carrier feature, so unanswered calls to your existing number route to Helm automatically. Customers keep dialing the number they already know, and you keep the number printed on your truck, your invoices, and every job sign in a yard. It works with Verizon, AT&T, T-Mobile, and US Cellular. Verizon users disable carrier voicemail first, which onboarding walks you through.
Helm starts at $75/month on the Capture plan, which covers missed-call text-back, lead qualification, and lead summaries by text and email for up to 100 conversations a month. Convert is $249/month and adds an always-on AI voice receptionist plus unlimited SMS conversations, which helps during a storm-season rush when calls pile up faster than you can answer them. All plans are billed monthly with no contract.
Also built for
Leaks, clogs, burst pipes. Helm picks up when you're under a sink and can't answer.
Built for plumbersHVAC companiesNo-cool and no-heat calls flood in by season. Helm answers every one you can't.
Built for HVAC companiesroofersStorm damage and leaks come all at once. Helm answers when you're up on a roof.
Built for roofersStop losing jobs to voicemail.
Billed monthly. No contract. Cancel anytime.
Takes under 3 minutes. Live within 24 hours.