What are missed calls costing your business?
Most service businesses lose more to unanswered calls than they realize. Move the two sliders to see your number, then see how Helm gets those calls back.
Slipping away every month
$2,150
That's $25,800 a year, about 29x the cost of Helm Capture at $75/mo.
Assumes 4.3 weeks per month and that 1 in 4 recovered missed calls becomes a booked job. Move the sliders to match your business.
That number doesn't have to leave the building.
Helm answers the calls you can't, the second they go unanswered. It texts the caller back within seconds, finds out what the job is, and sends you a qualified lead you can call back when you're free. The calls you were writing off become work on your calendar.
How the numbers work.
How is the missed-call cost calculated?
The estimate is your missed calls per week multiplied by 4.3 weeks per month, by a 25% close rate (1 in 4 recovered calls becoming a booked job), by your average job value. The annual figure is that monthly number times twelve. Both inputs are yours to set, so the result reflects your business, not an industry average.
How many missed calls actually turn into jobs?
This calculator uses a conservative 1 in 4. Your real rate depends mostly on how fast you respond: a caller who gets a reply within seconds is far more likely to book than one who hits voicemail and dials the next company. Helm replies the moment a call goes unanswered, which is what keeps that rate from collapsing.
Why do missed calls cost service businesses so much?
For most local service businesses the phone is the main way new work comes in, and a customer with an urgent problem rarely leaves a voicemail. If you can't pick up because you're on a job, they move down the list until someone answers. Each of those is a job that went to a competitor, which is what this calculator puts a number on.