Turn missed calls into booked jobs

Helm answers calls you miss, learns what your customers need, and messages you, and your team with jobs ready to book.

Missed call+1 (555) 104-8820
just now
Helm · auto-reply
Sorry we missed your call, this is Helm from Acme HVAC. How can we help?
My AC is making a loud clunking noise and keeps shutting off.
We'll need to come take a look. Can you share your address and a few times you're free?
123 Main St. Free today 4:30, or tomorrow 9am or 1pm.
Perfect, thanks. Can I have your name?
Mike Rodriguez
New lead confirmed5 min later
NameMike Rodriguez
Address123 Main St, San Diego
IssueAC inoperable, making clunking noise
Today · 4:30 PM
Tomorrow · 9:00 AM
Tomorrow · 1:00 PM
Added to your calendar

How Helm works

Catches the call.

Helm picks up every call you miss. Checks who's on the line, respects your do-not-contact list, while dropping any spam.

Tuesday
10:32
Missed callnow
+1 (555) 104-8820

Asks the right questions.

By voice or text. Problem, address, timing, urgency, all written up the way you'd want a good dispatcher to handle it.

Coastal Plumbing
+1 (619) 555-2847
Voice
Text
John here with Coastal Plumbing. Just missed you, how can I help?
My sewer pipe is leaking under my kitchen sink, I need a quote to fix it.
Definitely can do that. Can you send your address and a few times you're free?
456 Atlantic Ave. I'm free today at 3pm or tomorrow at 10.

Sends you the job.

A clean summary sent as a text and in your dashboard. Book it, pass it, or let Helm handle follow-up. You're in control.

Helm Assistant
New lead
NameDave Martinez
Address456 Atlantic Ave
IssueLeak under kitchen sink
TimesToday 3pm · Tom 10am
Book 3:00 PM
Call Dave
Helm sends the confirmation, or call them yourself.

What Helm does for you

Use your own number, or get a new one.

Helm works with your existing business number or you can select a new local number.

Your Helm number
+1 (619) 555-2847
Using your existingor get a new one

Route every call by text or by voice.

You choose how Helm interacts with customers, either text or voice.

Incoming call
+1 (555) 104-8820
Text reply
Helm follows up
Voice answer
Helm picks up

Skip Helm for your regulars and contacts.

Helm allows you to choose who gets sent to the assistant and who doesn't.

M
Johnny
Saved contact
Helm Skipped
AC
Anita C.
Past customer · 3 jobs
Helm Skipped
?
+1 (619) 555-…
Unknown number
Helm answers

Built for your whole team, not just the owner.

Your whole team on one shared dashboard. Same leads, conversations, and voicemails.

Tomaria@coastalplumbing.com
You're invited to Coastal Plumbing
Ray added you to the team. Sign in below to see incoming leads.
Sign in to Helm
One link. No password.

Every call and text, all in one place.

Helm has an optional dashboard to look at metrics, transcripts, and AI summaries.

Leads3 today
MR
Mark Richards
Light install · 2m ago
Hot
SB
Sarah Bennett
Panel upgrade · 14m ago
Quote
JK
James Kim
No power in kitchen · 1h
Open

Trained on your specific business details.

Helm is trained on your website information to give context-aware responses.

What Helm knows
TradeElectrician
Service areaSan Diego, 10 mi
SpecialtiesPanel upgrades, EV chargers
HoursMon-Sat · 7a-6p

Intelligence built in to every detail.

The little things that separate a capable receptionist from a basic script.

  • Knows returning callers, no awkward intros
  • Speaks English and Spanish
  • Respects your service area and quiet hours
  • Won't text the same caller twice in a row

Features coming soon.

Helm will continue to get better over time, building more and more powerful features to boost your business.

  • Connect to your CRMComing soon
  • Reminder texts before appointmentsComing soon
  • Review requests after the jobComing soon
  • Custom AI voiceComing soon

Experience Helm for yourself

Call or text the demo line to see how Helm responds to realtime interactions.

Call Helm right now
+1 (555) 435-6336
Available 24/7 · Demo line

Pretend you're a customer. Helm will answer like it's a real shop. Try giving a fake address and asking for an appointment.

Tap to call
Text Helm right now
+1 (855) 349-0420
Text START to begin · Demo line

Send any message. Helm will reply in a few seconds and walk you through the same flow a real customer would see.

One job pays for the year.

A service call runs $189. A panel swap runs $3,500. Catch even one a month that would have gone to the next guy who answered, and Helm pays for itself many times over.

Missed calls per week05
0112+
Average job value$400
$150$2,000+

On the table every month

$2,150

Assumes 4.3 weeks per month and 1 in 4 missed calls becomes a job.

The rules Helm runs on.

Your business is your reputation. Helm has guardrails built in to ensure your business is always properly represented.

What Helm won't do

  • Quote a price.
  • Commit your calendar without you.
  • Make assumptions about your business.
  • Guess when it should ask.

What Helm always does

  • Record and display every conversation.
  • Ask as few questions as possible.
  • Stop the second you tell it to.
  • Keep your customer data private.

Built for owner-run shops.

ElectricalHVACPlumbingRoofingCleaningLocksmithsLandscapingPest controlPool serviceGarage doorsAppliance repairPaintingHandymanCarpentryDrywallFlooringWindow cleaningGutter cleaningTree serviceChimney sweepSeptic
ElectricalHVACPlumbingRoofingCleaningLocksmithsLandscapingPest controlPool serviceGarage doorsAppliance repairPaintingHandymanCarpentryDrywallFlooringWindow cleaningGutter cleaningTree serviceChimney sweepSeptic
Junk removalMovingTileMasonryWater purificationConcreteFencingSolar installationAudio/videoSecurity systemsAuto glassPressure washingDetailingCarpet cleaningDuct cleaningFlood restorationFoundation repairIrrigationEV charger installMobile mechanicTowing
Junk removalMovingTileMasonryWater purificationConcreteFencingSolar installationAudio/videoSecurity systemsAuto glassPressure washingDetailingCarpet cleaningDuct cleaningFlood restorationFoundation repairIrrigationEV charger installMobile mechanicTowing

Common questions we hear.

No. Helm writes and speaks like a person who works at your company. Every message shows up in your dashboard, so you can read/hear exactly what was sent.

Helm doesn't quote prices and won't commit your calendar without you. It qualifies the caller, captures the details, and proposes time slots. You decide what to do next: book it in one tap, skip the lead, or call them yourself.

Voicemail waits for you. Helm replies immediately, checks if the person is actually a fit, and sends you the details. Fewer voicemails. More scheduled work.

Yes. This is a decision for you. You can keep your existing phone number or have us provision a new one for you.

Helm covers the moments they can't, like after hours, when they step out for lunch, if they're on the phone with another customer, or when two calls come in at once. They still see every thread in the dashboard.

Ready to stop leaving money on voicemail?

Try Helm today

Takes 3 minutes. Live within 24 hours.