Built for plumbers who answer with both hands full.
AI receptionist and missed-call text-back for plumbers. When you're under a sink or on a roof, Helm answers the call you missed, gets the details on the leak or the backup, and texts you a qualified lead you can call back when you're free.
A missed plumbing call goes to the next plumber.
Water doesn't wait, and neither does the customer. When their drain is backing up or a pipe let go, they call down the list until someone answers. You can't always be that someone with your arms under a sink. Helm answers the moment you can't, captures what's wrong, where, and when they're free, and sends it straight to you.
How Helm works for plumbers.
No new phone system, no app. Helm sits behind the number you already have and goes to work the moment a call goes unanswered.
The call comes in
A customer calls and you can't pick up because you're under a sink. Helm catches it through conditional call forwarding, so nothing changes on their end.
Helm answers in seconds
Before they move on to the next company, Helm texts the caller back (or answers by voice) and starts the conversation.
It asks the right questions
Helm finds out what's wrong, gets the address, and asks for a couple of times that work, one question at a time. It never quotes a price or promises a time it can't keep.
You get a lead ready to book
A clean summary lands in your phone and inbox: name, problem, address, timing, and the full conversation. You call back and book the work.
From missed call to booked job.
A real exchange in Helm's voice, and the lead that lands in your phone when it wraps.
Delivered by text and email the moment the conversation wraps.
Helm for plumbers, answered.
Yes. When you're under a sink, on a roof, or driving between jobs and can't pick up, Helm answers the call you miss and texts the customer back within seconds. It finds out what's wrong (a leak, a clog, a backup, no hot water), gets the address and a couple of times they're available, and sends you a qualified lead by text and email. It works behind your existing number, so customers keep dialing the one they already have.
Helm reads the urgency and gives immediate guidance like turning off the water main right away, then fast-tracks the important details, asking for the name and address together so you can move quickly. It commits to getting someone out as fast as possible without promising a specific time, since only you can confirm that. For anything genuinely dangerous, it points them to the right emergency step first.
No. Helm never quotes a price for work it hasn't seen. If a caller asks what a repair will run, it explains it's hard to say without taking a look and stays focused on getting you the details to follow up with a real number. It also won't book your calendar for you; it captures when the customer is free and leaves the decision to you.
No. There's no new phone system, no hardware, and no app to install. Helm uses conditional call forwarding, a built-in carrier feature, so unanswered calls to your current number route to Helm automatically. You keep your number, and it works with Verizon, AT&T, T-Mobile, and US Cellular. Verizon users turn off carrier voicemail first, which setup covers.
Helm starts at $75/month on the Capture plan: missed-call text-back, lead qualification, and lead summaries by text and email for up to 100 conversations a month. Convert is $249/month and adds an always-on AI voice receptionist and unlimited SMS conversations for when emergency calls come in faster than you can answer. Billed monthly, no contract.
Also built for
Dead outlets, tripping breakers, panel work. Helm answers when you can't pick up mid-job.
Built for electriciansHVAC companiesNo-cool and no-heat calls flood in by season. Helm answers every one you can't.
Built for HVAC companiesroofersStorm damage and leaks come all at once. Helm answers when you're up on a roof.
Built for roofersStop losing jobs to voicemail.
Billed monthly. No contract. Cancel anytime.
Takes under 3 minutes. Live within 24 hours.